Cookies Policy

Cookies are small text files that a website places on your computer, tablet or phone when you visit. They let the site recognise your device on later pages or later visits, so information such as a signed-in session or a saved preference does not have to be entered again.

We also use technologies that work in a similar way, including pixels, tags and the local storage built into your browser. Where this policy mentions cookies, it covers those technologies too.

We use them for four broad reasons: to make the site work and keep your account secure, to understand how the site performs, to remember your settings, and to measure the advertising that brings players to us.

• Keeping the site running - holding your session together as you move between the lobby, your account and the cashier.
• Protecting your account - helping us spot unusual sign-in activity and prevent fraudulent use of payment details.
• Meeting our obligations - we hold a gambling licence, so we must confirm that every player is 18 or over and that account details are verified; some cookies support those checks.
• Improving the site - showing us which pages load slowly or return errors so that we can fix them.

Strictly necessary cookies are set as soon as you open the site, because the site cannot function without them. Everything else is set only if you agree in the cookie notice, and you can change or withdraw that agreement whenever you like.

The cookie notice on the site groups cookies into the four categories below. The notice lists the cookies in use at the time of your visit, together with their purpose and how long they last.

Strictly necessary cookies

These keep the site usable and secure. They remember that you have signed in, keep a game session linked to your account, spread traffic across our servers and help prevent automated attacks on the sign-in form. They also record that you have answered the cookie notice, so you are not asked again on every page. We do not need your consent for these, and they cannot be switched off in the notice.

Performance and analytics cookies

These tell us how the site is used in aggregate: which pages are opened most, how long they take to load, where a process such as registration or a deposit is abandoned, and which error messages appear. The reports we see are statistical, and we use them to decide what to fix or simplify rather than to identify you personally.

Functionality cookies

These remember choices you have made so the site behaves the way you expect. Examples include your language and display preferences, whether you have dismissed an on-site message, and the way a game lobby is sorted. If you turn them off the site still works, but you may need to set the same preferences again on every visit.

Your safer gambling settings, such as deposit limits, time-outs and self-exclusion, are held on your account rather than in a cookie. They apply on every device you sign in from and are not affected by clearing your browser.

Marketing cookies

These measure our advertising and the partners who refer players to us. They record that you arrived from a particular campaign, help us avoid showing you the same message repeatedly, and tell us whether an advert led to a registration. Some are set by the advertising and measurement providers we work with, which means those providers may also read them on other sites that use the same technology. They are set only with your consent.

In the cookie notice on this site

When you first open the site you are asked to accept all cookies, decline the optional ones, or choose category by category. You can reopen the notice at any time from the cookie settings control in the site footer and change your choices there. Changes take effect straight away, and optional cookies already stored are no longer read once you withdraw consent.

In your browser

Every current browser lets you block or delete cookies. The controls sit in the privacy, security or site data part of the settings menu, and the wording differs between browsers and between desktop and mobile.

1. Open the settings menu in your browser and find the privacy, security or site data section.
2. Choose whether to block all cookies, block only third-party cookies, or clear the cookies already stored.
3. To keep your choices on this site but remove others, delete cookies for individual sites rather than for everything.
4. Check the settings on each device and in each browser you use, because they are stored separately.

You can use most of the site with the optional categories turned off. Blocking strictly necessary cookies is different, because the site depends on them to work at all.

• You may not be able to sign in, or you may be signed out as soon as you open another page.
• The cashier may not complete a deposit or withdrawal, because each step relies on a secure session.
• Games may fail to load or may lose their connection to your account part-way through.
• Preferences such as language will reset, and the cookie notice will appear again on every visit.

If you have a question about this policy, want to know more about a particular cookie, or need help changing your settings, e-mail us at support@casino-kachingo.co.uk or use the live chat on the site. We will explain what information a cookie holds and how it is used.

We update this policy when the cookies on the site change or when the law requires it. The current version is always shown on this page, together with the date it last changed.

Gambling on this site is for adults aged 18 or over. If gambling stops being enjoyable you can set deposit limits, take a time-out or self-exclude from your account, and free confidential support is available from GambleAware, GamCare and the National Gambling Helpline, while GamStop can block you from licensed online gambling sites in Great Britain.